Cookie Policy

By using the OnePay website, you agree to our use of cookies.

How we use cookies

To help us improve your experience while visiting our website, we use cookies to enable us to monitor how you use our website. This means tracking data including, how many times you visit a page, how much time you spend on a page and what you’ve done on them. This lets the site show you content that is relevant and based on what pages you’ve looked at and information you may have entered on our site.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. In addition, cookies do not store your account details.

When you use and access our website, we may place several cookies files in your web browser. The length of time they are stored for can vary between a few minutes and up to 2 years.

Types of cookies

We use;

  • Session cookies
  • Persistent cookies
  • Essential cookies
  • Third party cookies

Session cookies allows us to see where you spend your time and work out which parts are most effective.

Persistent cookies allow us to remember you on future visits, improving your experience of services and functions available.

Essential cookies are either:

  • used solely to carry out or facilitate the transmission of communications over a network; or:
  • strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested; or
  • authenticate users and prevent fraudulent use of user accounts.

Third party cookies

Third party cookies share your browser identification with a third party like social media providers (Facebook or Twitter). This allows them to show you relevant adverts on their sites.

Additionally, we use tracking software to monitor your activity on our website to better understand how you use it. Analytic software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information.

Rejecting or turning off cookies

You can reject or turn off cookies, however, this may affect your user experience on certain features we offer such as the online cardholder portal or our app.

You may also not be able to store your preferences, and some of our pages might not display properly.

If you wish to decline to accept the use and saving of cookies from our website on to your computer’s hard drive, you should take necessary steps within your web browsers security settings to block all cookies from this website and it's external serving vendors.

Click the link below to find out how to disable cookies. Please note, the following link content is not controlled by OnePay.

Turning on/off cookies in Google Chrome.