All OnePay Visa cards and accounts have now closed, meaning you can no longer use your Visa card to spend money or receive payments. 

We recently told you that we were switching from Visa to Mastercard which meant that after January 2020, we would no longer be supporting the OnePay Visa Prepaid Cards and associated accounts. 

We can now confirm that we are no longer supporting the OnePay Visa Prepaid Cards and associated accounts.

However, as a thank you to our loyal customers we have decided to extend our switch offer! We know you enjoy using your OnePay Visa card so we're giving you the option to migrate your funds to a OnePay Mastercard for a limited time only. 

Switching to Mastercard is easy and only takes a couple of minutes, the quickest way to switch is by using the  'My OnePay' app, download it for Android or iPhone below. 

If you don't have access to the My OnePay app, we've got you covered. You can also switch via the online portal which you can access here



Ready to switch? 

If you decide to make the switch, you'll continue to benefit from the features you know and love as well as accessing exclusive functionality such as: 

  • A contactless card
  • Access to the multilingual 'My OnePay' app
  • Access to your own multilingual Online Portal
  • Increased card security options
  • 24/7 PIN reminders

If you choose to switch to Mastercard not only will you have access to the benefits above, but you will also be able to access our new and improved packages. Allowing you to pick the best plan for your needs! 

Switch to Mastercard now 

Pay As You Go
(No Monthly Fee)

The Pay As You Go package has no up-front costs or monthly fees which means you only have to pay for what you use!

(£9.00 / Month)

This package lets you receive loads into your account for free. Potentially saving you £1.50 each time you receive money*.

(*compared to the Pay As You Go package)

(£14.00 / Month)

This package allows you to make up to 20 free ATM withdrawals in a month, saving you up to £10 a month**.

(**compared to the Pay As You Go package)

To ensure we can provide you with the best package, functionality and service possible we have had to slightly increase some fees within each package. If you'd like a reminder of the fees and packages which were available on Visa, you can find them here or to find out more about our new simplified packages, click here.

Find out more about our new simplified packages Tell me more