The following fees and limits will apply to the usage of the Card:
OnePay card account fees
| Pay as you go (PAYG) | Active | Active Plus | |
| Monthly package (per calendar month) | £0.00 | £9.00 | £14.00 |
| Inclusive number of ATM withdrawals (per calendar month) | 0 | 5 | 20 |
| Card purchases (GBP currency) | Free |
| Up to £50 cashback (UK merchant specific only) | Free |
| Card account set-up | Free |
| ATM balance enquiry | Free |
| Online portal management | Free |
| PIN reminder – automated telephone service | Free – calls are charged at your standard network rate, calls from mobiles may be higher. |
| Transactions marked with * are only applicable once the inclusive number has been exceeded for Active and Active Plus | |||
| ATM withdrawals (GBP currency) * | £1.20 | £1.20 | £1.20 |
| ATM withdrawals (non-GBP currency) * | £2.25 | £2.25 | £2.25 |
| Card account loads | £1.50 | Free | Free |
| Transfer to another OnePay card account (Primary customers may transfer to Select customers only) | £0.25 | Free | Free |
| Card purchases (non-GBP currency) | £1.00 | £1.00 | £1.00 |
| Foreign currency conversion fee (currency conversion charge for non-GBP card transactions) | 2% | 2% | 2% |
| Redemption fee (bank transfer to a UK bank) | £5.00 | £5.00 | £5.00 |
| Redemption fee (bank transfer to a non-UK bank) | £10.00 | £10.00 | £10.00 |
| Quasi cash | £1.50 | £1.50 | £1.50 |
| Declined transaction | £0.50 | £0.50 | £0.50 |
| Lost/stolen/expired replacement card | £3.00 | £3.00 | £3.00 |
| Inactivity fee (no use for 60 days) | £2.00 per month | N/A | N/A |
OnePay card account limits
| Primary Customer (Agency introduced only) | Select Customer (additional identification checks completed) | |||||||
| OnePay card account maximum balance | £10,000 | £40,000 | ||||||
| Maximum and Minimum Card Limits | Per Transaction | Per Day | Per 28 Days | Per Year | Per Transaction | Per Day | Per 28 Days | Per Year |
| Cash withdrawal via an ATM | £300 | £500 | £5,000 | £18,000 | £300 | £500 | £10,000 | N/A |
| Minimum cash withdrawal via an ATM | £5 | N/A | N/A | N/A | £5 | N/A | N/A | N/A |
| Number of cash withdrawals via an ATM | N/A | 4 | N/A | N/A | N/A | 4 | N/A | N/A |
| Card purchases | £1,500 | £2,500 | £18,000 | N/A | £4,000 | £7,000 | £20,000 | N/A |
| Number of card purchases | N/A | 20 | N/A | N/A | N/A | 50 | N/A | N/A |
| Card account loads | £3,500 | £3,500 | £3,500 | £18,000 | £20,000 | £20,000 | £20,000 | £40,000 |
| Card account loads from a non-corporate source (Select customers only) | N/A | N/A | N/A | N/A | £3,500 | N/A | N/A | N/A |
| Number of card account loads (combined with OnePay card to card transfers in for Select customers only) | N/A | 3 | N/A | N/A | N/A | 5 | N/A | N/A |
| Transfers to other OnePay Card Accounts (Primary customers may transfer to Select customers only) | £250 | N/A | N/A | N/A | £250 | N/A | N/A | N/A |
| Features | Primary | Select |
| Access to your account number & sort code | No | Yes |
For a printable list of Fees and Limits, see here