At OnePay, we listen to the feedback that we receive from our clients and the needs of their workers. That is why we have moved to Mastercard so we can offer more features that will benefit the workers.
Workers with a OnePay Mastercard and account will have exclusive access to the following multilingual features so that they can securely keep track of their balance and manage their money on the go:
- A new contactless OnePay card
- ‘My OnePay’ app which is available to download on Android and iOS
- Online portal
- Automated telephone service
- UK based customer service team
With a OnePay card and account, workers can also get up to £50 cashback when shopping in selected stores. Getting a OnePay account is easy as workers can sign up through a OnePay approved employer or agency.
We don’t perform credit checks which means we can process applications quickly and your workers can start making the most of their account without delay.
Alison McPhail, Head of Client Relationships and Sales from OnePay said “having a dedicated multilingual customer service team at the end of the phone who can deal with balance queries, lost cards, forgotten PIN codes and other issues but can also speak the worker’s language makes life much easier. Regardless of what problems a worker have come across, our team will find a solution.”
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