OnePay Fees and Limits
OnePay Plans
To upgrade your plan, call 0113 320 1900 to speak with one of our team and we’ll get your account updated as soon as possible.
| Pay As You Go | FLEX | Active | |
| Monthly fee | £0.0 | £3.95 | £8.95 |
| Inclusive number of ATM withdrawals (GBP Currency) | 0 | 2 | Unlimited |
| Inclusive number of account loads (GBP Currency) | 0 | 2 | Unlimited |
| Card purchases (GBP currency) | FREE | FREE | FREE |
| Up to £50 cashback (UK Merchant specific only) | FREE | FREE | FREE |
| Up to £50 cashback (International merchant specific only) | Free – See separate cost(s) of related card purchase transactions below | Free – See separate cost(s) of related card purchase transactions below | Free – See separate cost(s) of related card purchase transactions below |
| OnePay Account set-up | FREE | FREE | FREE |
| ATM balance enquiry | FREE | FREE | FREE |
| Online app/portal management | FREE | FREE | FREE |
| PIN reminder – automated telephone service | Free – calls are charged at your standard network rate. | Free – calls are charged at your standard network rate. | Free – calls are charged at your standard network rate. |
Transactions marked with * are only applicable once the inclusive number has been exceeded for Flex Accounts
| Pay As You Go | FLEX | Active | |
| Monthly fee | £0.0 | £3.95 | £8.95 |
| ATM withdrawals (GBP currency) | £1.25 | £1.25* | FREE |
| ATM withdrawals (non-GBP currency) | £2.50 | £2.50 | £2.50 |
| OnePay account loads | £1.25 | £1.25* | FREE |
| Transfer to another OnePay Account (Primary customers may transfer to Select customers only) | FREE | FREE | FREE |
| Card purchases (non-GBP currency) | £1.50 | £1.50 | £1.50 |
| Foreign currency conversion fee (currency conversion charge for non-GBP card transactions) | 2.79% | 2.79% | 2.79% |
| Redemption or Money Transfer to UK Bank (Select customers only): Redemption/Money transfer requested via the App or Online Portal Redemption/Money transfer requested via Customer Services | £1.25 £5.00 | £0.75 £5.00 | £0.75 £5.00 |
| Redemption or Money Transfer to an International Bank (Select customers only): Redemption/Money transfer requested via the App or Online Portal Redemption/Money transfer requested via Customer Services | £10.00 £10.00 | £10.00 £10.00 | £10.00 £10.00 |
| Direct Debit (per instruction) | £1.50 | £0.75 | £0.50 |
| Unpaid Direct Debit | £2.00 | £1.50 | £1.00 |
| Quasi cash | £1.50 | £1.50 | £1.50 |
| Declined transaction | £0.50 | FREE | FREE |
| Lost/stolen/damaged card | £3.00 | £3.00 | £3.00 |
| Inactivity fee (no use for 60 days) | £3.00 per month | N/A | N/A |