Careers & Culture
Join our team
Inspired individuals, with an inclusive vision
OnePay is where the most passionate & talented people combine forces to create something great for our customers. Each member of the team play a pivotal role in making the world of payments a more diverse and inclusive environment.
See our latest vacancies and join our amazing team…
Our Ways of Working
Invest in talent
With Commitment as a core value, we are committed to hiring the best people who are passionate about the services we offer. We make hiring decisions thoughtfully and take time to find the perfect fit. The quality and diversity of OnePay defines our success, and provides the platform for our team to grow and thrive. With internal training and development initiatives, we encourage growth, internal promotions and foster a culture of knowledge sharing to ensure you are always progressing.
Work together
We support each other across every department. We are inclusive, approachable and passionate about driving positive outcomes to deliver our shared vision together.
Always honest, direct & respectful
Feedback across the business is always clear, direct and respectful. Sharing in an open and collaborative environment enables our team to build on successes. We step up, speak up and encourage, being respectful at all times.
Lead by doing
As an entrepreneurial business, our proactive team roll their sleeves up to get the job done. We empower others to achieve their goals, recognising and celebrating individual and team successes. We give credit where credit is due.
Benefits
We go out of our way to make OnePay a great place to work. We know that happy, invested people are the key to team success
We’re remote-friendly
We offer a variety of remote, hybrid and flexible work patterns to empower you to design a work schedule that fits your life. Find the balance that keeps you productive and happy.
We value wellbeing
We encourage our people to take time to rest. Every member of the team enjoys a generous holiday allowance as well as an extra day of holiday for their birthday
We’re diverse by default
We’re a diverse team with a wealth of experience and perspectives (17 languages spoken, 8 nationalities). We believe this diversity fuels creativity and makes us a stronger team.
Empowering Women
We’re proud of our strong female representation (82%) fostering a supportive and inclusive environment for all genders.
Accessible and convenient
Our modern office based in beautiful Ilkley offers easy access via rail links and free on site parking (including EV charging stations!). We are committed to equality, diversity and disability inclusion, offering excellent conditions and accessible facilities.
We’re a sociable bunch
Our Social Committee organises regular sport and social events, plus our bi-annual company wide OneTeam days!
Our vision is to enable everyone, everywhere, to send and receive
digital payments.
Our Mission
To evolve our digital account to enable our customers to achieve financial equality & empowerment
Values
We Care
At OnePay, compassion fuels every decision. We apply ethical practices, sustainability, and community impact. With a commitment to caring, we strive to create a positive influence, leaving a lasting impression on both customers and the world we share
We Listen
Our business thrives on listening. We value feedback, ideas, and concerns, integrating them into every aspect of our operations. Your voice shapes our journey, ensuring we deliver products and services tailored to your needs
We Respect
We believe that respect defines our business. We honor diversity, dignity, and integrity in all interactions. From our employees to our customers and partners, everyone is valued and treated with the utmost consideration, fostering a culture of mutual respect
We Understand
Empathy drives our business. Supporting over 19 languages across our business, we speak to our customers’ language. We understand our customers’ needs, challenges, and aspirations. Through genuine comprehension, we tailor solutions and go beyond transactions, forging connections and solutions that genuinely comprehend and cater to your unique perspective
We Innovate
We embrace creativity, exploration and forward thinking to pioneer new solutions to deliver value to our customers and partners. Continuously pushing boundaries, we strive to redefine our industry, anticipate needs, and deliver transformative experiences that inspire and exceed expectations