About us

At OnePay we are passionate about financial inclusion for everyone.

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At OnePay we are passionate about financial inclusion for everyone.  

Established in 2007 and based in the UK as an independent, sustainable FinTech; OnePay has served over 750,000+ users since inception, who would be otherwise financially excluded, unable to receive payments and be an excluded citizen of the UK economy. 

As a Business-to-Consumer service, we support hundreds of affiliate businesses, providing an easy and secure way for their employees, consumers or members to pay and get paid. We offer a secure, reliable product and a multi-lingual service for users who would otherwise struggle to open a traditional UK bank account.

Operating across the UK, OnePay’s technology stack has been built to scale, while the multi-lingual capabilities in app, on desktop portal and our award winning customer services helpdesk, ensure that OnePay supports our users in their preferred language online, in app and through our call centre. 

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Our vision is to enable everyone, everywhere, to send and receive digital payments. 

2007

2007

OnePay was founded 

Inclusion

Inclusion

Founded with Financial Inclusion at its core

750,000+

750,000+

Customers Since Inception

+61

+61

Net Promotor Score

 1,000+

1,000+

Excellent reviews on Trustpilot

500+

500+

Affiliate Partners

Loved by users across the UK

Passionate about financial inclusion for everyone

Customer service

Customer service

I can not express how wonderful the customer service has been since I became a OnePay user. They are desperate to help and give you a pleasurable experience and you get what you need and leave you happy. They are very friendly and always happy to assist. I have to say OnePay has the BEST customer service team I have ever spoken to!

Rent

Rent

I use the money transfer to pay my rent to Oasis Properties. It’s much better and quicker than paying by cash

Family Bills

Family Bills

Paying my friends and family is so easy with the app. My family lives 40 miles away & the app makes our lives a lot easier. I love it!